In 1994, while working at his family’s service business, Todd Eccles helped conceptualized a better way to help his families company build their business. The resulting desktop server-based software program helped the company grow into one of the largest private plumbing companies in the US. After using the product for years and growing the company from 6 locations to 18, it was time to move to a web-based platform. The new platform utilized a cloud architecture to maximize the ease of updating the software and scaled with the company’s growth to over 120,000 service calls each year. Realizing the market opportunity to help other companies, Kickserv was born in 2006. As a result of years of development and customer feedback with the original ServiceSidekick platform, Kickserv has grown to be a leading management platform for the SMB, helping thousands of service companies to manage and grow their business.