What's kicking around

Product news, stories, and tips

  • Improved calendar filters are here!

    All accounts should be seeing our improved calendar filters. You can now select multiple values for each filter type! As a result, we’ve removed the following calendar settings: Show events from canceled jobs Show events from lost opportunities Hide reminders These can now be applied with filters. We’ve also updated the design of this page… Read more

  • Performance improvements & bug fixes

    We deployed a few fixes this morning that should improve performance on the Contact details page. We also fixed a bug that caused some event weirdness on the Resource view. Finally, we pushed a few small improvements as outlined below: Display contact information of customer AND company more logically on the PDFs Add company email… Read more

  • Focusing on Field Service with Kickserv’s Business Management Tools

    The field service industry has undergone significant changes in recent years, as the use of mobile technology has moved to the forefront in terms of scheduling and reviewing service. Today, customers expect efficient service, convenient scheduling, and cost-effective solutions that will increase the returns they get on their service investment. Regardless of your field service… Read more

  • Customer Reminders are here (and a bunch of other cool stuff, too)!

    You can now enable automated customer reminders for your entire account. Customer reminders get sent out 24 hours before a scheduled Job or Opportunity (estimate appointment) if the customer has an email address available. You can find out more or enable the feature in Settings > Messaging Templates. You can now mark contacts as active… Read more

  • Drag-and-drop Attachments

    Attachments are 100% cooler than before! You can now drag-and-drop files (yes, multiple files!) directly onto job and contact pages to create attachments!

  • Focusing on Field Service with Kickserv’s Business Management Tools

    The field service industry has undergone significant changes in recent years, as the use of mobile technology has moved to the forefront in terms of scheduling and reviewing service. Today, customers expect efficient service, convenient scheduling, and cost-effective solutions that will increase the returns they get on their service investment. Regardless of your field service… Read more

  • Setting Up Field Service Software Goals

    Field service software is an excellent tool that will improve productivity and increase your ability to deliver tailored customer service. The key to getting the greatest performance from this tool is to know the goals you want to accomplish with the help of your task management software. Thus, developing effective and attainable milestones for your… Read more

  • PO Numbers on Work Orders

    PO Numbers are now visible on our default work order template.

  • Download your monthly invoice

    Account owners, you can now download your monthly invoice PDFs on the Statement History page:

  • Mobile app pricing visibility

    Both iOS and Android apps now support the hide/show pricing toggle from the web app. That means people who should see prices will, and people who shouldn’t see prices won’t. Happy Monday!

  • Older