What's kicking around

Product news, stories, and tips

  • Going Mobile with Our Business Management Tools

    Managing your business remains an important priority, whether you work out of an office or spend the majority of your days attending appointments or fulfilling service calls. Today, mobile device usage has overtaken desktop and laptop computer access throughout the consumer sphere, and this trend is mirrored in the business management world as well. The… Read more

  • Using QuickBooks and Kickserv to Improve Everyday Productivity [INFOGRAPHIC]

    If you’re not using QuickBooks to manage your business, then you’re missing out on opportunities to maximize your company’s efficiency every day. Although most people think of QuickBooks as simply accounting and invoice software, it actually has capabilities beyond helping you manage the books—especially when combined with Kickserv’s suite of business management services. Find out… Read more

  • Meeting Evolving Customer Needs with Our Dispatch Map Feature

    Meeting and exceeding customer expectations is one of the keys to a healthy business. In today’s fast-paced business world, customers have come to expect faster, more customized service. When consumers feel that their individual needs and concerns are met in a prompt and satisfying way, they will return to your business because of your dedication… Read more

  • Kickserv Wins Field Service Management Tool Award

    Kickserv has won an award, naming one of the top user-friendly and most affordable field service management tools, in which rankings are based on a variety of factors, including user reviews and feedback collected by Capterra, a software ratings site with over 25,000 user reviews. Read the entire press release here: https://globenewswire.com/news-release/2016/08/30/868162/0/en/ReachLocal-s-Kickserv-Named-One-of-Top-User-Friendly-and-Most-Affordable-Field-Service-Management-Tools.html.

  • Improved calendar filters are here!

    All accounts should be seeing our improved calendar filters. You can now select multiple values for each filter type! As a result, we’ve removed the following calendar settings: Show events from canceled jobs Show events from lost opportunities Hide reminders These can now be applied with filters. We’ve also updated the design of this page… Read more

  • Performance improvements & bug fixes

    We deployed a few fixes this morning that should improve performance on the Contact details page. We also fixed a bug that caused some event weirdness on the Resource view. Finally, we pushed a few small improvements as outlined below: Display contact information of customer AND company more logically on the PDFs Add company email… Read more

  • Focusing on Field Service with Kickserv’s Business Management Tools

    The field service industry has undergone significant changes in recent years, as the use of mobile technology has moved to the forefront in terms of scheduling and reviewing service. Today, customers expect efficient service, convenient scheduling, and cost-effective solutions that will increase the returns they get on their service investment. Regardless of your field service… Read more

  • Customer Reminders are here (and a bunch of other cool stuff, too)!

    You can now enable automated customer reminders for your entire account. Customer reminders get sent out 24 hours before a scheduled Job or Opportunity (estimate appointment) if the customer has an email address available. You can find out more or enable the feature in Settings > Messaging Templates. You can now mark contacts as active… Read more

  • Drag-and-drop Attachments

    Attachments are 100% cooler than before! You can now drag-and-drop files (yes, multiple files!) directly onto job and contact pages to create attachments!

  • Focusing on Field Service with Kickserv’s Business Management Tools

    The field service industry has undergone significant changes in recent years, as the use of mobile technology has moved to the forefront in terms of scheduling and reviewing service. Today, customers expect efficient service, convenient scheduling, and cost-effective solutions that will increase the returns they get on their service investment. Regardless of your field service… Read more

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