Electrical • Philadelphia, PA
Generation 3 Electric is a “new generation” electrical service contractor, founded in 2000, with currently 11 trucks. This 3rd generation contractor has doubled in size since joining the Kickserv team with 5 trucks and would like to continue this growth trend.
The challenges that Generation 3 Electric faced were to transition from long-hand paper management to a computerized system in order to have a customer database and remote or mobile access without too much investment.
I found Kickserv online capabilities have made it easier to keep more people coordinated to grow the business…I was able to outsource marketing and bookkeeping vendors.
Kickserv is not stagnant, there is no waiting until the next release of the latest software version, they keep growing and devoloping features as we grow.
Computerize Customer Database and workflows
Web based organization for easy access to customer information by employees and vendors