The first implementation of our mapping feature provides a simple way to track your employees throughout their workday. Below, you’ll find the information you need to use this feature.
Enable Mapping on your account
To begin, you must have Mapping enabled on your account. To do this, simply contact Support via our in-app support (the orange smile at the bottom right) and ask to have it enabled.
Once added, you’ll see a link for Maps on the sidebar:
Use the latest mobile apps
Your employees must have the latest version of the Kickserv iOS or Android mobile app to check in. Find the latest versions here:
In addition, location services must be enabled on the device for the Kickserv application. On iOS, a user will be asked to enable location services once they open up the updated Kickserv app. On Android, users must agree to allow location services before downloading the app.
To check in, an employee can simply view the job on the mobile app and press “Start Job”. This will change the job’s status to “In Progress” and send GPS coordinates.
All Check-in Triggers
The following actions in the mobile apps will trigger a check-in:
- Start Job
- Stop Job
- Place Job On Hold
- Remove Hold
- Mark Job Complete
- Add Signature
- Mark Event Complete
- Add Time Entry
Viewing the Map
From the web app, you can view your employees’ last check in at any time by viewing the Map. Your business’s address will be marked by the building icon and your employees will be shown by the small person icons.