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Field Service Management Software for Local Service Companies

We understand what it means to run a service business. Managing conflicting schedules and managing jobs – ensuring nothing gets missed – can be overwhelming. Kickserv partners with local service companies to provide field service management software. Our company’s roots date back to 1994, when Kickserv VP Todd Eccles used a desktop server-based software program to help grow his family’s service business into one of the largest private plumbing organizations in the U.S. We recognize the constraints and challenges of running a service business. With a staff that may be smaller in number than nationally-supported companies, you need service business software that will help manage schedules and jobs, enhance customer relationship management, and let you focus on serving your loyal clients. For more than 20 years, Kickserv has been fine-tuning our service business software to accomplish each of these goals and more. We have infused best practices from thousands of leading companies into our service management software to save you time and money while helping your local service business grow.

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What is Field Service Management Software?

Field service management software is vital to local service companies of all sizes. It manages all activities from end to end, allowing office staff, technicians, and business owners to focus on their customers, their services, and growing their organization. Kickserv’s founders developed our platform to help improve our local plumbing business. We found success, expanding from six locations to 18 and amassing a loyal client base with substantial breadth. With a drive to continue this growth, we transitioned our software to a web-based platform that uses cloud architecture to simplify and expedite your operations. Today, thousands of companies across the U.S. use our field management software. Among its myriad capabilities are paperless estimates and invoices, live signatures, instant payments, simple scheduling, complete job management, customer relationship management (CRM), online service requests, lead management, automatic notifications, GPS tracking, Xero and QuickBooks integration, and more. Our platform even has a convenient customer center and user-friendly mobile app.

Service Business Professionals

What is Kickserv’s Software Capable of?

Kickserv’s platform features exceptional field service management capabilities. The lifeblood of any company is its customer base. Customer relationship management is vital to HVAC companies, plumbers, and all other local service providers. Our software can neatly compile all your clients’ valuable information. It allows you to access call and appointment history, descriptions of past services, and equipment they may have at their residential or commercial properties. This is a very useful tool when trying to determine and meet your customers’ needs, which will ultimately enhance your bottom line. Effectively managing your customer relationships can help you suggest and provide ideal services and equipment, improve your ability to cross-sell various other services, and ensure you retain existing customers while discovering new ones.

Kickserv Software Features

EXCELLENT ESTIMATES

Track all your prospects and estimates easily. Close more deals with powerful estimates.

4x DYNAMIC CALENDAR VIEWS

Our powerful calendars and scheduling features can help teams plan for even the most complex schedules.

CUSTOMER MANAGEMENT (CRM)

Complete customer details in one place. See complete history, jobs, notes, messages, attachments and more.

IMPRESSIVE JOB MANAGEMENT

Jobs are easy to add, schedule, modify, and track as they progress through each stage of the job.

INVOICING & ONLINE PAYMENTS

Collecting payments has never been faster. Send invoices and collect payments online instantly.

USER-FRIENDLY MOBILE APP

For both Android & IOS, your technicians instantly have everything they need to see their schedule run complete jobs.

CUSTOMER ACCOUNT CENTER

Customers can see their entire service history, approve estimates, pay invoices, and even request more service.

GPS TRACKING

Keep tabs on employees out in the field. Track them live and see where they start and complete jobs.

DETAILED REPORTING

Use our reports to better guide your business decisions. Or make your own custom reports.

2-WAY QUICKBOOKS® SYNC

Keep QuickBooks® (Online or Desktop) or Xero fully synchronized with your Kickserv account.

INTELLIGENT MARKETING

Enable more customers find you in more places and see how customers find you.

AWESOME SUPPORT

We pride ourselves in having a great support team eager to help plus great resources to self-serve answers yourself.

Who Can Benefit from Kickserv’s Software?

Any company that deals with customers in the field or at their locations can benefit from Kickserv’s web-based service business software. We make our application easy to use so that you can streamline your operations. Assign jobs, track business trends, manage leads, integrate your accounting platforms, and more with just one simple tool. Regardless of your trade, Kickserv’s software will be advantageous to your technicians and office staff. The industries that are represented by our business partners nationwide include plumbing, electrical, hvac, appliance repair, construction (residential and commercial), cleaning, chimney and masonry, pool and pond, maintenance, moving, painting, tutoring and other home services. Our software was built with all service businesses in mind.

Why Choose Kickserv’s Software?

Our team knows the difficulties that come with managing a service business. We lived through the daily routine of coordinating calendars, invoicing payments, and marketing while still delivering exceptional results for our customers. It is why we developed our software system, and it made us uniquely qualified to do so. Our experience parallels that of most of the companies who depend on our software. We know how hard you work to expand and grow your business, so let us help. Our service business scheduling software is easy to use because we know you have more pressing issues than familiarizing yourself with a complicated platform. But we also have a friendly support staff standing by to answer any of your questions. After you begin navigating the software, you will find an abundance of helpful tools all in one place. Simplify your accounting, scheduling, reporting, and marketing with Kickserv’s field service management software.

Field Service Management Software Testimonials

“I have been a Kickserv user for 6+ years as I’ve yet to find any other software or system better to aid my business. Not only is Kickserv’s customer support consistently helpful, the user-friendly mobile and web applications allow my techs to efficiently complete jobs.” Richard Zdanis
Owner, Father and Son Companies
“Easy to use and can plan the day the week or the year out with this software. Can easily email an invoice to a customer and get paid online by the customer. We can see where our technicians are and can keep extensive notes on a project for future visits. ” Jack & Lora Crow
Owners, Action Rooter Plumbing, Sewer and Drain LLC
“Kickserv has helped grow my team from 2 to 5 techs from 2009! With this growth, Kickserv has enabled us to better service our customers – everything from Quickbooks two-way sync to constant internal communication within the app itself. A big Thank You to Kickserv for upgrading its features and performance!  ” James Orsinger
Owner, Vienna Tech Help
“The ease of being able to document our customer and job information Kickserv has allowed me to fulfil my dream of expanding my business into two additional businesses. Kickserv allowed us to better automate our own internal processes. ” Robb Dobkins
Owner, New Pipes Inc
“To see more head over to our Testimonials page.” Norman
Mascot, Kickserv
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Contact Kickserv to Get Started Today

Local service businesses are in high demand and customers may make service requests at any time of the day or night. Do not let those requests go unnoticed or cause scheduling conflicts. Kickserv’s field service management software can help you keep all of your jobs in order so that you can assist every client in need while also streamlining operations. We will help you boost productivity and maximize every growth opportunity without sacrificing the quality of your work or customer service. Thousands of companies across the country trust our top-rated software for service businesses. Let our proven, user-friendly, affordable service business software help your organization thrive. Contact us today to start a free trial.

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