Take Control of Job Scheduling
Manage your team with work order and GPS tracking while ensuring you’re paid on site with digital signature and contactless payment.
Take control of job scheduling and reduce time spent on tedious tasks
Each day you and your team are juggling jobs, shifting employee schedules, relaying critical information on jobs, and following-up on questions. The coordination around the job can be as challenging as the job itself. Our field service management software for small businesses simplifies all this with easy one-click scheduling and calendar views. Your team has the mobile tools to track time, expenses, adjustments, and job details. You have a centralized view of all the jobs and details to track the status and ensure they are completed in a timely manner, all while saving you time.
It saves us time and energy
“This software has fixed all the problems we were having with workflow, employee communications, central address book of clients, keeping track of sales opportunities. It saves us SO MUCH time and energy, I can't recommend it highly enough!”- Christa Harden, Battle Ground Printing
Schedule jobs by route and technician
Get the most out of your service techs by better-organizing activities out in the field with our service route optimization. Turn estimates into jobs with one click and assign them to your team based on optimal routes or team experience. Keep your technicians on schedule by allowing service techs to see the day's jobs on the map, and view the estimate and job details while easily updating the customer on arrival times.
Manage communications and customer expectations
Reduce missed appointments and stay in front of shifting schedules and keep customers happy. Kickserv® allows you to set up automatic reminders to customers leading up to a job, automatically notify the customers when the service tech is on the way or deliver notifications to the tech when there are new jobs or job changes, right through the mobile app. This results in fewer missed appointments, better-managed expectations, and happier customers.
Track all the job details
The devil is in the details, and we help you keep track of it all and empower your entire team to do their best work. Mobile app views provide service techs with all the job and customer details and messaging history needed to get started. While on the job they can use GPS and service business time and expenses tracking software, manage change orders, upload before and after photos, and create estimates for future work.
Create Estimates & Close Business on the Job
There is no better time to win new jobs, than while on-site with the customer. Service techs can create opportunities, add notes, create estimates and collect digital signatures while on-site with the customer. The job can be scheduled right away, and once completed an invoice can be provided and payment collected - all from the app on-site at the job.