Customer Success with Kickserv®

Trusted by thousands of service pros around the world

“Kickserv is built & trusted by service pros. The #1 most user-friendly & most affordable software for small businesses. Before Kickserv our estimates and invoicing system was too complicated. Kickserv was a game changer for us!”

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Capterra Shortlist 2023 Badge
Software Advice Front Runners 2023
GetApp Category Leaders 2023
G2 Small Business High Performer Fall 2023
G2 Momentum Leader Fall 2023

Customer Success Stories

Fabiola N.

January, 2024 "Efficient and effective for field service" I like using Kickserv for a plumbing business because it allows communication in the field and office seamlessly. I also like that we can notify the technician that he has received a job through the notify button very easily. Also, we really like that you can add jobs from the calendar.

Gage H.

January, 2024 "Great software, especially for small business" The ease of use is great, getting used to it could take some time. But I LOVE the estimate send/view/approve options. The best part is for small business it's FREE as long as you use their credit processing system which I have no issues with see as this system is free. Also any time I have reached out to support, they are always super prompt and helpful.

Morgan M.

January, 2024 "Quick and easy, just how we like it" I am beyond pleased with out experience so far with Kickserv. The customer support is fast and effective. If there was ever a need that I couldn't figure out on my own, Kickserv was there to immediately remedy the solution. Also, the 2 way sync with Quickbooks is a game changer. Love it!!

Jon D.

January, 2024 "Great service" We have been using kickserv for a few years now on a small scale about 6 months ago we brought the whole company on board we had some growing pains but Chris and Abe at tech support walked me through every question I had.

Jordon M.

January, 2024 "Best addition to our field service in over a decade. HANDS DOWN!" The team and I use Kickserv 7 days a week, once you become familiar with their software navigating is a breeze. The most difficult part of the implementation was the time involed, but that is inhearant with the implementation of any software. We did encounter some trouble when integrating our QuickBooks, but the error was on the side of our QuickBooks account itself and when reaching out to customer support for assistance in resolving our issue, their response time was fast and got us back on track without any headache. Having everything at our fingertips and all in one place has improved efficiencies for us pretty dramatically. The ability to create and send estimates, receive approvals, communicate with customers and receive payments much faster! Customer feedback has been positive also, the customer center offers a lot of information, ultimately reducing the frequency of phone calls & emails, creating more time for us to stay ahead!

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