About us

Get to know us a little better.

Meet the Kickserv team

Kickserv provides approachable and affordable tools that simplify any small sized service business’s day-to-day operations. Whether it’s estimating, scheduling or just getting paid, our software covers everything our customers need to save time and gain control over their business, because we know hard it is to keep it all running.

The Kickserv story

In 1994, while working at his family’s service business, Todd Eccles conceptualized a better way to help his family’s company build their business. The resulting desktop server-based software program helped the company grow into one of the largest private plumbing companies in the U.S.

After using the product for years and growing the company from 6 locations to 18, it was time to move to a web-based platform. The new platform utilized cloud architecture to maximize the ease of updating the software and scaled the company’s growth to over 120,000 service calls each year. Realizing the market opportunity to help other companies, Kickserv was born in 2006.

As a result of years of development and customer feedback with the original ServiceSidekick platform, Kickserv has grown to be a leading management platform for the SMB, helping thousands of service companies manage and grow their business.

Leadership

TODD ECCLES

Co-Founder CEO

Todd has a deep love for service companies, and is our resident service company evangelist (aka resident plumber). It is in his roots. His family hails from a multi-generation plumbing service company. When Todd is not working he can be found riding his tractor on his hobby farm attending to cows and of all things Alpacas. Todd is our champion for service companies who tirelessly advocates for service companies feature requirements on Kickserv. Todd lives in Farmersville Texas with his wife and two children. He is an autism advocate for his son and loves to visit National Parks and monuments with him on weekend getaways.

JONATHAN VAUGHT

Co-Founder CTO

I’ve been a professional software developer for almost two decades, with experience in Ruby on Rails, Microsoft .NET and some things in between. In the last few years I’ve learned to lead a distributed product team by serving, mentoring, and eliminating logistical friction. Specialties: Software development craft and process (in particular Ruby and JavaScript), mentoring, communications, copywriting and editing

The Team

ABE KOTARA

ABE KOTARA

Technical Support

ALEX GRIVAKIS

ALEX GRIVAKIS

Product Manager

CHRIS LOTT

CHRIS LOTT

Technical Support

JAMES MOSELEY

JAMES MOSELEY

Infrastructure Engineer

PETE MCKESSON

PETE MCKESSON

Director of Customer Experiences

Shelby Hutchinson

Shelby Hutchinson

Business Development Ninja

Christina Smith

Christina Smith

HR & Finance

Yordan Lyubenov

Yordan Lyubenov

Mobile Engineer

Alejandro Santana

Alejandro Santana

Quality Assurance Engineer

Breno Nogueira

Breno Nogueira

Web and Mobile Engineer

Gabriel Pena

Gabriel Pena

Web Engineer