What's kicking around

Product news, stories, and tips

  • FAQs About Overhauling Your Marketing Strategy

    Marketing strategies are at the core of connecting with customers. Your strategy shouldn’t be a stagnant thing but rather something that lives and breathes and is constantly evolving in response to changes in your industry and marketplace. New marketing capabilities through your business software, new trends in your business, and new responses from your customers… Read more

  • How to Set an Effective Cancellation Policy

    When your business depends on customer appointments, then whenever a cancellation happens, you lose money. Last-minute cancellations can be even more damaging, since they leave you little time to attempt to fill the empty appointment slot and recoup the loss. For these reasons, having a cancellation policy can help to protect your bottom line, but… Read more

  • Ask These Questions During Your Employees’ Exit Interviews

    Although exit interviews might not be part of your existing to-do list, they can provide a treasure trove of information that helps you understand your business a little better. Feedback from existing employees can help you discover some helpful changes you could make, from embracing new features in your business management software to adapting your… Read more

  • Tips for Collecting Useful Data from Your Customers

    How do you take customers who have tried your company for the first time and turn them into repeat business? Giving them the best service possible is an obvious step in generating repeat customers, but it may not be enough to keep them engaged. Collecting useful data from them that you can use to build… Read more

  • FAQs About Overhauling Your Marketing Strategy

    Marketing strategies are at the core of connecting with customers. Your strategy shouldn’t be a stagnant thing but rather something that lives and breathes and is constantly evolving in response to changes in your industry and marketplace. New marketing capabilities through your business software, new trends in your business, and new responses from your customers… Read more

  • How to Set an Effective Cancellation Policy

    When your business depends on customer appointments, then whenever a cancellation happens, you lose money. Last-minute cancellations can be even more damaging, since they leave you little time to attempt to fill the empty appointment slot and recoup the loss. For these reasons, having a cancellation policy can help to protect your bottom line, but… Read more

  • Cleaning Business Management Software | Kickserv

    To keep your cleaning company employees happy, time off is nearly important as the time your team spends working. However, in a service business, you have to meet the needs of your customers, or they will find another company that can. Managing time-off requests starts with having a reliable business management software program to use… Read more

  • Dealing with Productivity Issues in Your Business

    Low productivity can be like a virus in small businesses. When productivity dips, your employees won’t provide the kind of services your customers need, and you won’t be able to attract new business. Those circumstances translate into lower profits, which in turn makes all of the work your employees do more costly for your business.… Read more

  • FAQs About Resolving Employee Disputes

    It’s only natural for people who work closely together to have disagreements. Sometimes, these disputes resolve themselves naturally through collaboration and compromise. In other cases, they continue to grow and become a bigger issue for your team, and that is where you have to step in. As with most employee issues, it’s a good idea… Read more

  • Tips for Taming Your Employee Scheduling

    The schedule you make for your business is the starting point from which everything else happens. It impacts your profitability, the satisfaction of your customers, and the morale of your employees. Scheduling can be challenging, especially in service-related industries that have to juggle a mix of emergency and scheduled appointments. Fortunately, the nightmare that is… Read more

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