What's kicking around

Product news, stories, and tips

  • FAQs About Kickserv’s Signature Capture

    When you’re in the service industry, it’s common to require signatures on estimates, invoices and work orders. Obtaining them the old-fashioned way – by scanning, printing, signing, and faxing or mailing – is a huge hassle. Fortunately, Kickserv offers signature capture to eliminate the inconvenience associated with collecting signatures. Here’s more information about using signature… Read more

  • 10 Tips for Managing Your Limousine Company Effectively

    Limo and shuttle service businesses can be quite lucrative for tenacious entrepreneurs. Of course, poor management can lead to the demise of even the most promising limousine company. The key is to manage your limousine company effectively with these ten tips. Recruit reliable drivers. As with any other service business, making your customers happy is… Read more

  • Avoid These Mistakes When Building Customer Loyalty

    Customer loyalty is one of the most valuable assets a business can have. For service-related fields, it’s even more important. Word-of-mouth recommendations drive service industries, so loyal customers means more customers. Although it may seem simple to create loyalty, there is more to it than simply providing good service, and many businesses make mistakes that… Read more

  • How to Use Data You Collect About Your Customers

    Using your business management software to collect data about your customers is a must for any small business. However, that information isn’t useful if it just sits in a database waiting for attention. When customers share data with you, it is a golden opportunity to get insight into your specific market segment and use the… Read more

  • FAQs About Overhauling Your Marketing Strategy

    Marketing strategies are at the core of connecting with customers. Your strategy shouldn’t be a stagnant thing but rather something that lives and breathes and is constantly evolving in response to changes in your industry and marketplace. New marketing capabilities through your business software, new trends in your business, and new responses from your customers… Read more

  • How to Set an Effective Cancellation Policy

    When your business depends on customer appointments, then whenever a cancellation happens, you lose money. Last-minute cancellations can be even more damaging, since they leave you little time to attempt to fill the empty appointment slot and recoup the loss. For these reasons, having a cancellation policy can help to protect your bottom line, but… Read more

  • Ask These Questions During Your Employees’ Exit Interviews

    Although exit interviews might not be part of your existing to-do list, they can provide a treasure trove of information that helps you understand your business a little better. Feedback from existing employees can help you discover some helpful changes you could make, from embracing new features in your business management software to adapting your… Read more

  • Tips for Collecting Useful Data from Your Customers

    How do you take customers who have tried your company for the first time and turn them into repeat business? Giving them the best service possible is an obvious step in generating repeat customers, but it may not be enough to keep them engaged. Collecting useful data from them that you can use to build… Read more

  • FAQs About Overhauling Your Marketing Strategy

    Marketing strategies are at the core of connecting with customers. Your strategy shouldn’t be a stagnant thing but rather something that lives and breathes and is constantly evolving in response to changes in your industry and marketplace. New marketing capabilities through your business software, new trends in your business, and new responses from your customers… Read more

  • How to Set an Effective Cancellation Policy

    When your business depends on customer appointments, then whenever a cancellation happens, you lose money. Last-minute cancellations can be even more damaging, since they leave you little time to attempt to fill the empty appointment slot and recoup the loss. For these reasons, having a cancellation policy can help to protect your bottom line, but… Read more

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