The built for service blog
We've been making service simple for a long time. Here, we share tips & resources from our decades of experience.
Bug fixes
We deployed a fix this morning for a broken image link that was causing the default avatar image to error. We also fixed a bug that was preventing employee availability from displaying properly on the resource calendar.
Calendar Improvements
We’ve pushed an update to the calendar this morning, which should improve performance. This is a large rewrite of some of the key pieces of the calendar, so please let us know if you see anything out of the ordinary. In addition, we fixed a bug that prevented Marketing module users from selecting employee hours
New option for work orders & various bug fixes
We just deployed a change to our work order template, which allows you to display the billing address (or not) on work orders. You can set this option on the Document Settings page. We also pushed a number of bug fixes: Fixed a bug which caused extraneous zeros to appear in the price fieldwhen editing
Estimate Approval Bugfix
We fixed a small bug in our Customer Account Center that was preventing some customers from approving estimates when a signature was required.
More improvements today!
Introduced a new calendar setting to show events from canceled jobs. Reorganized the calendar settings into a tidy dropdown menu. Fixed a bug that allowed employees without job creation privileges to create a calendar event by double-clicking. Fixed estimate, invoice, work order templates to properly respect address formatting. Fixed a bug that caused new events
Say hello to our new status page
To increase transparency and provide you with the most up-to-date information, we’ve introduced a new status page which reports on Kickserv services (and some external ones like QuickBooks). You can view the new status page by visiting http://status.kickserv.com or by clicking on the Status link at the bottom of this site. We’ve also implemented a status