What's kicking around

Product news, stories, and tips

FAQs About Kickserv’s Signature Capture

When you’re in the service industry, it’s common to require signatures on estimates, invoices and work orders. Obtaining them the old-fashioned way – by scanning, printing, signing, and faxing or mailing – is a huge hassle. Fortunately, Kickserv offers signature capture to eliminate the inconvenience associated with collecting signatures. Here’s... Read more

March 12, 2018

10 Tips for Managing Your Limousine Company Effectively

Limo and shuttle service businesses can be quite lucrative for tenacious entrepreneurs. Of course, poor management can lead to the demise of even the most promising limousine company. The key is to manage your limousine company effectively with these ten tips. Recruit reliable drivers. As with any other service business,... Read more

March 12, 2018

Avoid These Mistakes When Building Customer Loyalty

Customer loyalty is one of the most valuable assets a business can have. For service-related fields, it’s even more important. Word-of-mouth recommendations drive service industries, so loyal customers means more customers. Although it may seem simple to create loyalty, there is more to it than simply providing good service, and... Read more

February 23, 2018

How to Use Data You Collect About Your Customers

Using your business management software to collect data about your customers is a must for any small business. However, that information isn’t useful if it just sits in a database waiting for attention. When customers share data with you, it is a golden opportunity to get insight into your specific... Read more

February 22, 2018

FAQs About Overhauling Your Marketing Strategy

Marketing strategies are at the core of connecting with customers. Your strategy shouldn’t be a stagnant thing but rather something that lives and breathes and is constantly evolving in response to changes in your industry and marketplace. New marketing capabilities through your business software, new trends in your business, and... Read more

January 20, 2018

How to Set an Effective Cancellation Policy

When your business depends on customer appointments, then whenever a cancellation happens, you lose money. Last-minute cancellations can be even more damaging, since they leave you little time to attempt to fill the empty appointment slot and recoup the loss. For these reasons, having a cancellation policy can help to... Read more

January 19, 2018

Tips for Collecting Useful Data from Your Customers

How do you take customers who have tried your company for the first time and turn them into repeat business? Giving them the best service possible is an obvious step in generating repeat customers, but it may not be enough to keep them engaged. Collecting useful data from them that... Read more

January 19, 2018

FAQs About Overhauling Your Marketing Strategy

Marketing strategies are at the core of connecting with customers. Your strategy shouldn’t be a stagnant thing but rather something that lives and breathes and is constantly evolving in response to changes in your industry and marketplace. New marketing capabilities through your business software, new trends in your business, and... Read more

December 7, 2017

How to Set an Effective Cancellation Policy

When your business depends on customer appointments, then whenever a cancellation happens, you lose money. Last-minute cancellations can be even more damaging, since they leave you little time to attempt to fill the empty appointment slot and recoup the loss. For these reasons, having a cancellation policy can help to... Read more

December 7, 2017

Dealing with Productivity Issues in Your Business

Low productivity can be like a virus in small businesses. When productivity dips, your employees won’t provide the kind of services your customers need, and you won’t be able to attract new business. Those circumstances translate into lower profits, which in turn makes all of the work your employees do... Read more

November 16, 2017